deleted files still showing in synology storage manager,Understanding the Issue

Understanding the Issue

Have you ever encountered a situation where deleted files still show up in your Synology Storage Manager? This can be quite frustrating, especially when you’re trying to manage your storage space efficiently. In this article, we will delve into the reasons behind this issue and provide you with a comprehensive guide to resolving it.

Common Causes

There are several reasons why deleted files might still be visible in your Synology Storage Manager. Let’s explore some of the most common causes:

• File Deletion Not Finalized: Sometimes, when you delete a file, it might not be completely removed from the storage. This can happen due to interrupted file deletion processes or software glitches.

• File System Cache: The file system cache can sometimes cause deleted files to appear in the Storage Manager. This is because the cache stores recently accessed files for faster access, and it might not update immediately after a file deletion.

• File Permissions: Incorrect file permissions can also lead to deleted files appearing in the Storage Manager. This is because the Storage Manager might not have the necessary permissions to recognize the file as deleted.

• Third-Party Applications: Certain third-party applications installed on your Synology NAS might interfere with the Storage Manager, causing deleted files to remain visible.

Resolving the Issue

Now that we have identified the common causes, let’s move on to the solutions. Here are some steps you can take to resolve the issue of deleted files still showing up in your Synology Storage Manager:

1. Verify File Deletion

Before proceeding with any troubleshooting steps, make sure that the file deletion process was completed successfully. Double-check the file’s location and confirm that it has been deleted from the original folder.

2. Clear File System Cache

Clearing the file system cache can help resolve the issue of deleted files appearing in the Storage Manager. To do this, follow these steps:

1. Access the Synology NAS web interface.

2. Go to Control Panel > Information > System Information.

3. Click on the “Clear Cache” button under the “File System Cache” section.

4. Restart your Synology NAS to apply the changes.

3. Check File Permissions

Incorrect file permissions can cause deleted files to remain visible in the Storage Manager. To check and adjust file permissions, follow these steps:

1. Access the Synology NAS web interface.

2. Go to Control Panel > File Services > File Station.

3. Right-click on the folder containing the deleted files and select “Properties” from the context menu.

4. Go to the “Permissions” tab and ensure that the Storage Manager has the necessary permissions to access the files.

5. Apply the changes and restart your Synology NAS.

4. Uninstall Third-Party Applications

If you suspect that a third-party application is causing the issue, try uninstalling it and see if the problem persists. To uninstall an application, follow these steps:

1. Access the Synology NAS web interface.

2. Go to Control Panel > Package Center.

3. Find the application causing the issue and click on the “Uninstall” button.

4. Restart your Synology NAS to apply the changes.

Preventing Future Issues

Now that you have resolved the issue of deleted files still showing up in your Synology Storage Manager, it’s essential to take preventive measures to avoid similar problems in the future. Here are some tips:

• Regularly backup your data to ensure that you can recover deleted files if needed.

• Keep your Synology NAS firmware up to date to benefit from the latest features and security updates.

• Monitor the storage space and delete unnecessary files to prevent the Storage Manager from becoming overwhelmed.

Conclusion

Dealing with deleted files still showing up